SuNise & Co — Terms & Conditions + Returns & Refunds Policy

Last updated: November 26, 2025

Welcome to SuNise & Co. By accessing or using our website, purchasing products, creating an account, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By using our site or services, you confirm that you have read, understood, and agreed to these Terms. If you disagree with any part, discontinue use immediately.

2. Eligibility

You must be at least 18 years old, or have parental/guardian consent, to use our services or make purchases.

3. Account Registration

Users may create an account to access certain features. You agree to:

• Provide accurate and up-to-date information

• Maintain the confidentiality of your login details

• Accept full responsibility for all actions under your account

We reserve the right to suspend or terminate accounts for misuse or violations.

4. User-Generated Content

Users may upload or create content (including text, images, or custom design inputs).

By submitting content, you confirm that:

• You own or have rights to the content

• Your content does not infringe on intellectual property or violate any applicable laws

License You Grant

By uploading content, you grant SuNise & Co a non-exclusive, royalty-free, worldwide license to use, store, reproduce, modify, display, and process your content solely for operating and improving our services.
We do not claim ownership of your content.

5. Purchases & Payments

We offer one-time purchase goods and custom-made items.

By completing a purchase, you agree that:

• You are authorized to use the provided payment method

• All information submitted is accurate

• You understand and accept our All Sales Final policy

Product availability, pricing, and descriptions may change at any time.

6. Subscription Plans

Some services or features may be available through recurring subscription plans.

By subscribing, you agree to:

• Pay the recurring subscription fee

• Maintain valid payment information

• Manage or cancel your subscription as needed

Any price changes will be communicated in advance.

7. Promotions, Contests & Sweepstakes

We may offer promotional events from time to time. Additional terms may apply to each promotion. Participation constitutes acceptance of those terms.

8. Intellectual Property

All SuNise & Co content—including branding, designs, logos, graphics, product photography, and trademarks—is the exclusive property of SuNise & Co and is protected by law.

You may not copy, modify, sell, distribute, or otherwise use our intellectual property without written consent.

9. Feedback & Suggestions

Any ideas, suggestions, or feedback submitted to us may be used without compensation. By providing such feedback, you grant SuNise & Co full rights to use or implement it at our discretion.

You waive any claim for credit or payment.

10. Prohibited Uses

You agree not to:

• Use the website for unlawful purposes

• Attempt to hack, disrupt, or exploit the website or services

• Upload harmful, infringing, or offensive content

• Misrepresent your identity or impersonate the brand

We may terminate or restrict access for violations.

11. Returns & Refunds Policy

11.1 All Sales Are Final

Because every item we produce is custom made to order, we do not offer refunds or accept returns.

11.2 Defective, Incorrect, or Damaged Items

If you receive:

• A defective item

• An incorrect item

• A damaged item

We will correct the issue.

Please email shop@suniseco.com with:

• A description of the issue

• Clear photos of the product

• Your order number

We will review the information and provide an appropriate resolution.

11.3 Returning Goods (If Authorized)

In rare cases where a return is authorized (e.g., for inspection), the customer is responsible for:

• Return shipping costs

• Proper packaging

• Using a trackable and insured shipping method

SuNise & Co is not responsible for items lost or damaged during return shipment.

12. Limitation of Liability

SuNise & Co is not liable for:

• Indirect, incidental, or consequential damages

• Loss of data

• Issues caused by third-party providers

• User-generated content

Liability is limited to the amount paid by you in the 12 months preceding the claim.

13. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content, policies, or practices.

14. Privacy

Use of our services is also governed by our Privacy Policy. Please review it to understand how we collect and process data.

15. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.

16. Contact Information

For questions regarding these Terms, Returns, or Refunds:

📧 Email: shop@suniseco.com
🌐 Website: www.suniseco.com